Search Action

Mock Search Term

How to Find

General Search

"customer feedback"

Use the search bar at the top; type keywords to see relevant threads, people, or content.

Wildcard Search

"user"*

Use * for multi-character wildcard to find user-related content.

Search by Context

"reports"

Type in a specific group to filter results based on that group context.

Forum Thread Search

"how to set up notifications"

Type your question in the forum’s search bar to find existing threads related to your inquiry.

Filtered Search Results

"integration issues"

After typing, use preset filters (Content, Groups, People) to narrow down results.

Search Action

Mock Search Term

How to Find

Enhanced Advanced Search

"project updates"

Press Enter to access advanced options (e.g., Relevancy, Content Type, Location).

Multiple Terms Search

"#support @john_doe"

Type multiple hashtags or mentions to find results containing both.

Specific Word Search

"API error"

Enter specific words to find content containing both terms in any order.

Letter Sequence Search

"perform"*

Use * to match any number of characters (e.g., to find "performance").

Boolean Searches

"data AND analysis"

Use AND, OR, NOT (in caps) for compound searches.

Complex Expressions

"(marketing OR sales) AND NOT strategy"

Combine Boolean operators and parentheses for complex queries.

Special Character Restrictions

N/A

Avoid using special characters (*, (, ), “, AND, OR, NOT) as search terms; they are treated specially.

Phrase Search

"user manual"

Enclose phrases in quotes to find exact matches.