What’s one adjustment that made a big difference in your CM process?

I quote a friend from industry who told me: “The change that has had the biggest impact to our CM operation is organizational. We had a dedicated team (and not a cross-operational site or global team) that was responsible for commissioning and qualification of our units. The same team then became the operations team upon completion of qualification activities. This dramatically reduced the learning curve for the team. The analogous change was also implemented in the quality organization – the team responsible for installation and qualification of the unit transitioned to being the operational quality team upon completion of qualification. Besides reducing learning curve for a new technology, a single team now has deep knowledge of the machine and operation. This has also resulted in much smoother pre-approval inspections (PAIs)”.

I quote a friend from industry who told me: “The change that has had the biggest impact to our CM operation is organizational. We had a dedicated team (and not a cross-operational site or global team) that was responsible for commissioning and qualification of our units. The same team then became the operations team upon completion of qualification activities. This dramatically reduced the learning curve for the team. The analogous change was also implemented in the quality organization – the team responsible for installation and qualification of the unit transitioned to being the operational quality team upon completion of qualification. Besides reducing learning curve for a new technology, a single team now has deep knowledge of the machine and operation. This has also resulted in much smoother pre-approval inspections (PAIs)”.